Location
new westminster, bc, Canada
Posted
June 27, 2026
Job Description
Enhance processes as a Principal Consultant at Crossfuze, specializing in ServiceNow solutions. In this senior role, you will guide customers through automation and process modeling.
As a Principal Technical Consultant, your expertise will be crucial in redefining customer workflows and improving efficiencies with ServiceNow. Engage directly with key clients to tailor solutions and oversee training for system administrators, ensuring delivery of comprehensive customer documentation and support.
Key Responsibilities:
• Support process definition and improvement workshops
• Advise on maximizing ServiceNow capabilities
• Draft user stories and acceptance criteria
• Provide oversight and train system administrators
• Deliver customer-facing documentation and solutions
Requirements:
• 5+ years with ServiceNow implementation and customization
• 4+ years in web technologies and networking
• Knowledge of ITIL, JavaScript, and IT architecture
• ServiceNow Sys...
As a Principal Technical Consultant, your expertise will be crucial in redefining customer workflows and improving efficiencies with ServiceNow. Engage directly with key clients to tailor solutions and oversee training for system administrators, ensuring delivery of comprehensive customer documentation and support.
Key Responsibilities:
• Support process definition and improvement workshops
• Advise on maximizing ServiceNow capabilities
• Draft user stories and acceptance criteria
• Provide oversight and train system administrators
• Deliver customer-facing documentation and solutions
Requirements:
• 5+ years with ServiceNow implementation and customization
• 4+ years in web technologies and networking
• Knowledge of ITIL, JavaScript, and IT architecture
• ServiceNow Sys...