Principal Azure Customer Engineer (ACE) Manager

Microsoft Corporation

Full-time other-general
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Location
Atlanta, GA, United States
Posted
July 27, 2026

Job Description

**Overview**

Are you interested in working for one of the most exciting teams in Microsoft, relentlessly focused on customer needs and advancing Microsoft's cloud first strategy? Interested in a start-up environment, passionate about cloud computing technology and driving growth in one of Microsoft's core businesses? Then the Engineering Operations (EngOps) Team is for you!

The Prinipal Azure Customer Engineer (ACE) Manager is accountable for end-to-end engineering support delivery for an assigned portfolio of Microsoft strategic customers, demonstrating a critical partnership with internal and external stakeholders.   This role serves as the primary leadership point of accountability and/or escalation for their portfolio of customers and has direct people management responsibility for Azure Customer Engineers. The Principal Azure Customer Engineer (ACE) Manager is responsible for driving customer satisfaction. 


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