Principal Architect Systems & Enablement

Full-time Other-General

## When it comes to putting people first, we're number 1. The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2026. ## Role Purpose/Business Unit: * The Principal Architect: Systems and Business Enablement serve as the senior authority responsible for shaping and integrating the organisation’s technology, processes, and data into a unified operating model. The role drives the design, governance, and assurance of end to end architecture across VBTS OSS, ITSM (ServiceNow), and analytical platforms. * Functionally, the role ensures that systems, processes, and data are aligned and operate as a cohesive, standards driven ecosystem. It enables scalability, automation, and data led decision-making by establishing robust architectural frameworks, enforcing best practices, and guiding the evolution of platforms and capabilities. The position ultimately underpins consistent, efficient delivery and business performance across VBTS. ## Your responsibilities will inc...