Location
Mexico, sinaloa, Mexico
Posted
July 24, 2026
Job Description
UPS is seeking a customer service representative for UPS Preferred accounts. This role provides a one-to-one service, analyzes and resolves problems, and handles tracing and claim inquiries with ownership through resolution. You will maintain professional communication and ensure accuracy in every customer interaction.
Working with minimal supervision, you will follow up on cases, document outcomes, and may make outbound calls to ensure timely closure and high satisfaction across all touchpoints.
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