Post-Sales Machine Learning Engineer, Customer Success - EMEA (Remote)

Full-time Engineering

In this role, you'll be collaborating closely with the most advanced ML teams worldwide, tackling some of the most challenging ML issues in areas like computer vision, robotics, natural language processing, and beyond. This specific role will be centered on W&b’s engagement with new customers who have recently adopted W&b for their projects. You'll have the chance to work with ML teams across various industries to understand their ML requirements, enhance their ML workflow, integrate W&b into their environment effectively, participate in projects, and educate them on the best practices of our product. In particular, the person in this role will be tasked with guiding new customers through their onboarding process, understanding their technical needs, showcasing how W&b enhances their capabilities, designing and implementing customer adoption strategies, and ensuring a seamless transition and successful use of our product post-sales.

Machine Learning Engineers on our custo...