POS Support Specialist β€” Troubleshooting & Client Help

Hiredly X

Full-time Management & Operations
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Location
kuala lumpur, kuala lumpur, Malaysia
Posted
June 21, 2026

Job Description

This customer service will support SG market

Customer Support and Issue Resolution

  • Respond to client inquiries and issues related to POS systems via phone, email, and chat.
  • Troubleshoot software and hardware problems and provide clear, step‑by‑step support.
  • Accurately document client interactions, issues, and resolutions in the support system.
  • Manage multiple support cases while delivering prompt and high-quality service.
  • Escalate complex or unresolved issues to the relevant …

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