Policy Servicing Senior Analyst (System Support and Projects , Senior Executive)

Zurich Insurance Group

Full-time Management & Operations
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Location
kuala lumpur, kuala lumpur, Malaysia
Posted
June 12, 2026

Job Description

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Policy Servicing Senior Analyst (System Support and Projects, Senior Executive)

Job ID:

Job Summary

Responsible for processing and updating project activities to ensure prompt completion within set benchmarks and deadlines. Able to propose solution-based data/statistics.

Key Tasks & Accountabilities

  • Initiate processes as specified by the company and handle Servicing Requests from customers for Takaful/Life insurance.
  • Present data to support decision-making for solutions.
  • Assist superiors in participating in product meetings.
  • Assist in preparing system and business requirements.
  • Perform system and new product testing.
  • Prepare relevant documents for sign-off before, during, and after UAT.
  • Assist in monitoring test results.
  • Review processes and propose automation...