Policy Servicing Analyst (System Support & Projects)

Zurich Insurance Company

Full-time Computer Occupations
Apply Now
Location
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Posted
June 16, 2026

Job Description

Job Summary

Responsible for Policy Servicing operational support, business process analysis and other responsibilities / duties periodically assigned by supervisor to meet operational and/or other requirements for Digital Servicing, Automation and System Enhancement initiatives/projects.


Job Accountabilities - Key Accountabilities


1.Participate in Digital Servicing, automation, system enhancement and process improvement projects. Role and Responsibilities including:

  • Perform process review and opportunity identification.
  • Liaise and coordinate with superior and IT or system support.
  • Assist superior in participating project meeting.
  • Assist superior in prepare system/business requirement and business process review.
  • Prepare test script and perform User Acceptance Testing
  • Prepare sign off document from stakeholder and implementation sign off document.
  • Assist superior to mo...

    • Job Details

    • Job Type
      Full-time
    • Category
      Computer Occupations
    • Date Posted
      June 16, 2026
    • Application Deadline
      July 26, 2026