Location
Charlotte, NC, United States
Posted
July 01, 2026
Job Description
Platform Engineer, End-User Services
Apply (https://vanguard.wd5.myworkdayjobs.com/en-US/vanguard_external/job/Charlotte-NC/Platform-Engineer--End-User-Services_175724-1/apply)
locations
Charlotte, NC
time type
Full time
posted on
Posted Yesterday
job requisition id
175724
The Operational Engineer is a senior technical contributor and operational SME responsible for advanced troubleshooting, service stability, and proactive health across the end‑user environment. This role serves as the escalation point for complex issues, owns service health telemetry, drives automation and preventive maintenance, and partners with Engineering and Tech Central to improve reliability, performance, and overall crew experience.
Responsibilities:
+ Serve as t...
Apply (https://vanguard.wd5.myworkdayjobs.com/en-US/vanguard_external/job/Charlotte-NC/Platform-Engineer--End-User-Services_175724-1/apply)
locations
Charlotte, NC
time type
Full time
posted on
Posted Yesterday
job requisition id
175724
The Operational Engineer is a senior technical contributor and operational SME responsible for advanced troubleshooting, service stability, and proactive health across the end‑user environment. This role serves as the escalation point for complex issues, owns service health telemetry, drives automation and preventive maintenance, and partners with Engineering and Tech Central to improve reliability, performance, and overall crew experience.
Responsibilities:
+ Serve as t...