Pier Coordinator - NYWT

Full-time Baggage Porters, Bellhops, and Concierges

Job Title:

• Pier Coordinator Location: New York, NY Compensation: $18/hour + Weekly Bonus Incentive Schedule: Full-time | Weekends & Holidays Required About the Role: New York Water Tours is seeking a reliable and energetic Pier Coordinator to support daily operations at our piers.


• This key role ensures smooth boarding processes, accurate passenger tracking, and top-notch customer service for our water tour guests.

Key Responsibilities:

• Manage pier operations including staff setup, equipment checks, and signage.


• Scan tickets and troubleshoot any issues.
• Accurately track and report passenger attendance and daily scan reports.
• Communicate with bus dispatch and management about schedule changes, delays, or closures.
• Monitor passenger data through internal platforms and submit all required forms.
• Ensure safety standards are met and incidents are properly documented.
• H...