Location
Rochester, NY, United States
Posted
July 12, 2026
Job Description
Description We are looking for a detail-oriented PIA P& C Service Associate (Tier II) to support insurance service operations in Rochester, New York. This Long-term Contract opportunity is ideal for someone who communicates effectively, stays organized, and works confidently across websites, partner systems, and internal computer platforms. The person in this role will help manage service-related activities, handle inbound and outbound communication, and identify issues that require timely follow-up with insurance carriers and internal teams.
Responsibilities:
• Manage day-to-day policy service tasks by reviewing requests, updating records, and coordinating next steps with accuracy and urgency.
• Handle inbound and outbound calls to assist with service inquiries, provide updates, and gather missing information needed to complete work.
• Use internal computer systems, external websites, and partner platforms to process transactions and maintain current account informat...
Responsibilities:
• Manage day-to-day policy service tasks by reviewing requests, updating records, and coordinating next steps with accuracy and urgency.
• Handle inbound and outbound calls to assist with service inquiries, provide updates, and gather missing information needed to complete work.
• Use internal computer systems, external websites, and partner platforms to process transactions and maintain current account informat...