Phone Support for Generations Toronto

ITREB

Full-time Counselors, Social Workers, and Other Community and Social Service Specialists
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Location
Toronto, Ontario, Canada
Posted
March 23, 2026

Job Description

About the Program

Generations Toronto is a not-for-profit, inter-generational community where seniors, families, and individuals live and support one another. Our housing, care and community spaces create a model for culturally inclusive, community living that promotes healthy aging, intergenerational connection and a sense of belonging for all.

About the Role


Key Responsibilities:
  • Provide accurate information about Generations Toronto over the phone.
  • Explain eligibility criteria and answer questions about the application process over the phone
  • Offer reassurance and support to families with questions or concerns over the phone
  • Document call details and follow-up actions as required

    • About You


    Qualifications:
  • Strong verbal communication skills and listening skills
  • Friendly and patient
  • Comfortable working independently and collaboratively
  • Detail-o...

    • Job Details

    • Job Type
      Full-time
    • Category
      Counselors, Social Workers, and Other Community and Social Service Specialists
    • Date Posted
      March 23, 2026
    • Application Deadline
      May 02, 2026