Location
Cary, NC, United States
Posted
June 27, 2026
Job Description
Job Title: Pharmacy Technician – Prescription Benefits and Reimbursement (PBR)Job Description
This role focuses on supporting patients, providers, and healthcare partners by accurately processing prescription insurance information, adjudicating pharmacy claims, and coordinating medication access in a call center environment. You will handle inbound calls, troubleshoot claim rejections, manage prior authorization workflows, and ensure precise documentation so patients receive timely and safe access to their medications.
Responsibilities
+ Locate and enter accurate prescription insurance information into patient profiles by processing eligibility checks and adjudicating pharmacy claims.
+ Adjudicate pharmacy claims, identify and troubleshoot claim rejections, and ensure that clear, accurate information is communicated to patients.
+ Communicate the need for medication prior authorization to providers and serve as a knowledgeable resource throughout the pr...
This role focuses on supporting patients, providers, and healthcare partners by accurately processing prescription insurance information, adjudicating pharmacy claims, and coordinating medication access in a call center environment. You will handle inbound calls, troubleshoot claim rejections, manage prior authorization workflows, and ensure precise documentation so patients receive timely and safe access to their medications.
Responsibilities
+ Locate and enter accurate prescription insurance information into patient profiles by processing eligibility checks and adjudicating pharmacy claims.
+ Adjudicate pharmacy claims, identify and troubleshoot claim rejections, and ensure that clear, accurate information is communicated to patients.
+ Communicate the need for medication prior authorization to providers and serve as a knowledgeable resource throughout the pr...