Pest Control Officer, George

Full-time Customer service / support

Overview of responsibilities Work to company standards by completing tickets on time at all clients sites. Ensure the service and information is scanned and documented on the Pest Management System Provide a professional and comprehensive service in line with SOPs Supervise and teach PCO assistants and Interns in line with SOP and clients scope of work and/or HACCP standards as required Take care of company vehicle and equipment Documentation: Complete daily treatments reports and ensure IPM file is maintained and updated after each service Obtain clients signature after service is completed Document proofing and housekeeping requirements Document all units missing and / or broken Ensure Health and Safety protocols are followed Apply and implement all safety standards Customer Care Build professional relationships with all stakeholders The successful candidate must demonstrate a high level of commitment to customer service, as delivering exceptional service is the branchs top priority ...