Personalization Strategy Manager at TELUS

Telus

Full-time Other-General
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Location
toronto, on, Canada
Posted
June 16, 2026

Job Description

Elevate TELUS’s marketing impact as the Personalization Strategy Manager. Drive 1:1 communications and enhance customer engagement through personalized marketing initiatives.
In this key leadership role, you will manage the Customer and Personalization strategy, directing efforts to align marketing initiatives with overarching business goals. Your work will focus on fostering collaboration between teams and ensuring that marketing activities deliver measurable outcomes. By utilizing data analytics and AI, you will revolutionize customer engagement at TELUS.
Key Responsibilities:
• Formulate and execute the C&P strategy and vision
• Define capabilities for effective marketing personalization
• Develop high-impact executive presentations
• Lead 1:1 communication initiatives for growth
• Utilize data insights for strategic decision-making
Requirements:
• 8+ years in customer growth or marketing strategy
• Proven ability to drive impactful initiatives
• Und...