Location
Frederick, Maryland, United States
Posted
May 07, 2026
Job Description
Job Title: Performance Quality Analyst (QA)
Job Summary
Required Skills & Experience
Location: Frederick, MD
Duration: 6+ Months
Employment Type: W2 only
Salary Range: $50 – $53/hr
Job Summary
The Performance Quality Analyst is responsible for ensuring high standards of service quality, operational consistency, and risk mitigation within the Institutional Retirement Client Services function at Banner Life. This role focuses on quality assurance, performance monitoring, and data-driven insights to support fair customer outcomes and continuous process improvement.
Required Skills & Experience
- 5–10 years of experience in:
- Quality Assurance
- Operations
- Risk & Control roles
- Experience in:
- ...