Performance Manager

Global Blue

Full time Operations Specialties Managers
Apply Now
Location
Beylikdüzü, İstanbul, Turkey
Posted
June 07, 2026

Job Description

JOB DESCRIPTION

Nature and aim of the position

The holder of this position is responsible for managing an assigned merchant portfolio for TFS and CC products with the objective to improve the service offer to travelers

Main duties and responsibilities

  • Delivery of sales targets
  • Delivery of account specific contractual obligations and agreed activities at store level
  • Improve merchants knowledge and expertise with our services
  • Accurate account management delivering the Sell-out objectives:
  • First / ongoing training
  • Maximize TFS business (IR and RR management)
  • Maximize DCC business (Hit Rate management)
  • Business Statistics analysis, presentation, discussion and action
  • Action plans and store visits in line with company segmentation model
  • Accurate use of CRM to plan, record and report account specific activity

    • Main KPI’s

  • Turnover TFS, DCC
  • TFS Refund Ra...

    • Job Details

    • Job Type
      Full time
    • Category
      Operations Specialties Managers
    • Date Posted
      June 07, 2026
    • Application Deadline
      July 17, 2026