People Operations & Systems Partner

Full-time Other-General

Job Overview

We are redesigning our HR service delivery to be leaner, smarter, and more efficient. We are seeking a Tech‑Minded POS Partner to lead the transformation of HR operations, governance, and automation.

Key Responsibilities

• Lead and govern end‑to‑end HR cycles, including performance ratings, bonus administration, and promotion exercises, ensuring operational readiness, process integrity, and timeliness.
• Oversee core HR processes such as onboarding/offboarding, vendor payments and claims processing, setting service standards, resolving issues and driving continuous improvement.
• Act as senior point of contact for complex HR process and system queries, providing expert guidance and managing stakeholder experience.
• Maintain data accuracy and compliance through validation, audits and governance mechanisms.
• Identify operational bottlenecks, automate routine tasks and prioritize automation opportunities based on impact...