Location
vancouver, metro vancouver regional district, Canada
Posted
June 27, 2026
Job Description
PBX Engineering seeks an IT Support Specialist based in Vancouver. Provide essential Tier1 and Tier2 support while enhancing user experience with technology.
In this pivotal role, you will assist multiple offices, ensuring smooth IT operations from troubleshooting to system maintenance. Collaborate with the Operations Lead to empower staff through effective support, focusing on configuration, backups, and network security.
Key Responsibilities:
• Deliver day-to-day IT support for various locations
• Track and resolve helpdesk ticket requests efficiently
• Set up and maintain Windows servers and security updates
• Manage accounts and Microsoft services for users
• Ensure continuous data backup and system recovery support
Requirements:
• 3–5 years in IT support roles
• Proficient with Windows Server and VMware technologies
• Experience managing networks (LAN, WAN, VPN)
• Knowledge of Office365/Azure management
• Strong collaboration and communicatio...
In this pivotal role, you will assist multiple offices, ensuring smooth IT operations from troubleshooting to system maintenance. Collaborate with the Operations Lead to empower staff through effective support, focusing on configuration, backups, and network security.
Key Responsibilities:
• Deliver day-to-day IT support for various locations
• Track and resolve helpdesk ticket requests efficiently
• Set up and maintain Windows servers and security updates
• Manage accounts and Microsoft services for users
• Ensure continuous data backup and system recovery support
Requirements:
• 3–5 years in IT support roles
• Proficient with Windows Server and VMware technologies
• Experience managing networks (LAN, WAN, VPN)
• Knowledge of Office365/Azure management
• Strong collaboration and communicatio...