Payroll Support Specialist

Robert Half Accountemps

Full-time other-general
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Location
Cedar Rapids, IA, United States
Posted
July 10, 2026

Job Description

Description
We are seeking a customer-focused Payroll & Timekeeping Support Specialist to provide front-line support for employee payroll, timekeeping, and attendance-related questions. This 3-6 month contract is ideal for someone who enjoys problem-solving, navigating multiple systems, and delivering a high level of service in a fast-paced environment.


Key Responsibilities

+ Respond to employee payroll and timekeeping inquiries via phone and email

+ Assist with questions related to PTO balances, holiday pay, time entry corrections, and system access

+ Research and resolve payroll and timekeeping issues using multiple internal systems

+ Create and escalate cases for complex matters, including leave administration and policy-related inquiries

+ Provide timely, professional support to employees across multiple departments

+ Maintain accurate documentation of employee requests and resolutions


Requirem...