Payment Support Specialist – Meaningful Customer Care

BT Group

Full-time Management & Operations
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Location
tees valley, england, United-Kingdom
Posted
June 27, 2026

Job Description

BT Group is seeking a Customer Service Advisor in Tees Valley. This role involves supporting customers with billing queries and offering assistance during challenging times. The ideal candidate should demonstrate resilience and empathy. The position includes a starting salary of £26,116 with increases and possible bonuses after eight months.

Working hours are flexible, with one weekend occurrence every three weeks. Benefits include online GP access and family leave policies.

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