Job Description
🚨 Hiring Alert | Collections Representative (US Process) 🚨
We are looking for experienced Collections Professionals to join a fast-paced international contact center team.
📌 Role: Collections Representative (Inbound / Outbound – US Process)
📌 Experience: 2–3+ years in Collections (Mandatory)
📌 Shift: US Shifts
📌 Notice Period: Immediate Joiners Preferred
📌 Voice Quality: CEFR C1 Level Preferred
🔹 Job Scope:
- US-based payment follow-ups and debt collections
- Handling delinquency buckets and recovery operations
- Third-party / agency-style collections activities
- Negotiation of payment plans and settlements
- Customer risk assessment and resolution management
- End-to-end collections call handling (inbound & outbound)
⚠️ Important Note:
This role is strictly for Collections professionals only.
Profiles from Accounts Receivable (AR), Order Management, Billing...