Payment & Fraud Analyst

Full-time Management & Operations

Payment Operations & Reconciliation

• Process, verify, and monitor player deposits and withdrawals via e-wallets (e.g. GCash, Maya), bank transfers, OTC channels, and PSPs.
• Ensure payment account details match registered player information to prevent third-party usage.
• Perform daily reconciliation of payment provider reports vs. internal system transactions.
• Investigate and resolve transaction mismatches or discrepancies in coordination with Finance teams and PSPs.
• Support resolution of failed, delayed, or disputed transactions with payment providers or banks.

Fraud Monitoring and Investigations

• Monitor payment and player activity for suspicious behaviors, including:
• Third-party usage (different depositor name vs. registered player).
• Abnormal or rapid deposit/withdrawal patterns.
• Multi-accounting, bonus abuse, or collusion.
• Account takeover attempts invo...