Patient Support Specialist - NJ Late Shift

SSi People

Full-time Information and Record Clerks
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Location
Hanover, New Jersey, United States
Posted
July 21, 2026

Job Description

Job Title: Patient Support Specialist - NJ Late Shift
Location: Whippany, New Jersey (On-Site)

Job Summary: We are seeking a Patient Support Specialist - NJ Late Shift for a high-touch patient support environment focused on helping people access prescription medications and related services. Our team is representing this opportunity for a company that values empathy, clear communication, and efficient support across inbound and outbound interactions with patients, physicians, and pharmacies.


Responsibilities:

  • Respond to inbound and outbound calls, claims, and related service needs from patients, physicians, and pharmacies.
  • Support patient access to care and reimbursement needs while delivering a compassionate, easy-to-understand experience.
  • Process claims when needed and provide administrative support, including mail sorting and claims-related tasks.
  • Escalate issues as appropriate and collab...