Job Description
Make your mark for patients
UCB’s Rare Disease Organization (RDO) is looking for a Patient Support Operations Associate who is detail-oriented, collaborative, and proactive to join our Patient Services Operations team, based in our U.S. offices in Atlanta, GA, Raleigh, NC or Boston, MA.
About the role
You will support the day-to-day operations of a patient support program, helping ensure high-quality service delivery for patients. You will work closely with vendors and internal teams to monitor performance, resolve issues, and improve processes. This role plays a key part in enhancing operational efficiency, maintaining compliance, and driving continuous improvement across patient services.
Who you’ll work with
You will work within the patient services team collaborating cross-functionally with market access, compliance, information technology, and external service providers. You’ll work closely with vendor partners to ensure...