Patient Services Representative

Full-time Information and Record Clerks

Duration: + Months contract with possible extension
Schedule: M – F -: or :am-:pm



Job Description:

Location: W rd St Ste W Los Angeles, CA

Float: Infectious Diseases with float to Neurology


Responsibilities:

• Primary point of contact for patient relations in person and by phone

• Greet patients and assist in resolving patient concerns and escalating as appropriate

• Check patients in/out and collect co-payments, give receipts, and reconcile payments

• Verify patient demographics and insurance information in CS-Link/Epic

• Schedule appointments and complete patient registration

• Process and track referrals and authorizations for various insurance types

• Handle patient/provider correspondence

• Explains polices, procedures, or services to patients

• Sanitize workspace using provided supplies and following department guidelines

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