Patient Service Representative

Robert Half Office Team

Full-time other-general
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Location
Dover, DE, United States
Posted
July 26, 2026

Job Description

Description
We are looking for a Patient Service Representative to support a busy onsite healthcare office in Dover, Delaware. This contract opportunity is ideal for someone who enjoys helping patients, adapts quickly to new systems, and takes initiative in a fast-paced setting. The person in this role will serve as a key point of contact for patients while keeping front-office operations organized, attentive to detail, and efficient.


Responsibilities:

• Welcome patients in a courteous and attentive manner, creating a positive experience from arrival through check-in.

• Coordinate appointment scheduling and calendar updates while helping patients with changes, confirmations, and follow-up visits.

• Complete patient registration and maintain accurate demographic, insurance, and visit information within office systems.

• Answer incoming calls promptly, respond to routine service questions, and direct more complex concerns to the appr...