Patient Service Representative, Cardiovascular Medicine

Full-time Management & Operations

Patient Service Representative, Cardiovascular Medicine

Location

Olathe Medical Pavilion B

Position Summary

The Patient Service Representative (PSR) is an important member of the physician's care team and critical for creating a pleasant and seamless patient experience within an ambulatory clinic. This work role is responsible for front desk operations including greeting and checking in customers and visitors, answering calls, copay collection, completing MyChart and EMR (Electronic Medical Record) appointment requests, processing external medical records and helping the physician care team prepare for their daily patient appointments. May assist with checking patients out and scheduling follow up activities as needed.

Responsibilities And Essential Job Functions

• Pre-Visit Scheduling: Schedule internal and external incoming department referrals.
• Schedule in-person appointments, t...