Location
Aurora, IL, United States
Posted
May 04, 2026
Job Description
Position Summary
Practice patient service rep. proactively ensures an exceptional experience for patients when greeting, checking in, and checking out during their appointment; answers incoming phone calls, responds to general patient requests, takes telephone messages and schedules patient appointments.
Position Requirements
+ _Education and Previous Experience_
+ High school diploma or equivalent required. Some college preferred.
+ _Hardware/Software Experience_
+ Practice management/medical billing computer programs.
+ Microsoft Office Suite (specifically Word and Excel)
+ _Other Characteristics_
+ Excellent oral/written communication skills
+ Excellent organizational skills
+ Detailed oriented
+ Ability to set priorities, document conversations and specific actions taken and develop applicable policies and procedures (e.g., regarding collections)
+ Flexible; able to adapt to change
+ Bilingual (Spanish) capabilities a plus
Rush ...
Practice patient service rep. proactively ensures an exceptional experience for patients when greeting, checking in, and checking out during their appointment; answers incoming phone calls, responds to general patient requests, takes telephone messages and schedules patient appointments.
Position Requirements
+ _Education and Previous Experience_
+ High school diploma or equivalent required. Some college preferred.
+ _Hardware/Software Experience_
+ Practice management/medical billing computer programs.
+ Microsoft Office Suite (specifically Word and Excel)
+ _Other Characteristics_
+ Excellent oral/written communication skills
+ Excellent organizational skills
+ Detailed oriented
+ Ability to set priorities, document conversations and specific actions taken and develop applicable policies and procedures (e.g., regarding collections)
+ Flexible; able to adapt to change
+ Bilingual (Spanish) capabilities a plus
Rush ...