Patient Service Rep - Moore

fulltime Information and Record Clerks

Find your calling at Mercy! Position Details:

Patient Service Representative

Full-time, 40 hours per week

Mercy Clinic Primary Care - Moore

The Patient Service Representative (PSR) is the first point of contact for patients and visitors. The PSR ensures that the patient experience is positive and seamless by managing front desk operations and workflows.

• Greets patients and verifies their identity in a prompt, courteous and professional manner.




• Performs general clerical duties: answers phones, Epic chart creation, processes mail as appropriate. Performs scanning, manages RightFax, makes copies.




• Performs all necessary check-in, check-out, and appointment scheduling activities.




• Demonstrates appropriate knowledge and general maintenance of clinic's equipment. This may include but not be limited to computer, scanner, credit card machine, copier/fax machin...