Location
dubai, dubai, United-Arab-Emirates
Posted
July 02, 2026
Job Description
Patient Service Executive
Job Description
- Take care of the patients from the time they call till they finish their medical checkup and go back.
- Advocates patients’ and their families’ rights and responsibilities, confidentiality, information and education.
- Develop and maintain the feedback/complaint procedure for customers to use and receive redressal.
- Visit inpatient ward patients on daily basis.
- Should be capable of solving problems, effective communication strategies and conflict resolution.
- Communicate all information to front office personnel and Physicians regarding Patient.
- Greets patient or/and their family and find out the nature of their service requirement clearly over phone.
- Depending on the same block appointments with the concerned specialists/consultants so that the Customer will not have any hassle in completing their hospital visit.
- Provide information to ass...