Patient Experience Advisor Sunnybrook Health
Sunnybrook Health Sciences Centre
Full-time
Other-General
Location
toronto, on, Canada
Posted
July 16, 2026
Job Description
Enhance patient satisfaction at Sunnybrook Health Sciences Centre as a Patient Experience Advisor. Join a dedicated team driving improvements in patient relations and project initiatives.
This role involves engaging directly with patients, families, and clinical teams to resolve care concerns effectively. You will work closely with stakeholders to develop strategies aimed at improving patient satisfaction. Your background in healthcare and project management will be vital to fostering a supportive hospital environment.
Key Responsibilities:
• Lead patient interactions to resolve care concerns
• Collaborate with stakeholders to identify improvement areas
• Coach team members on enhancing patient experiences
• Develop and implement patient experience surveys
• Guide Patient Experience Ambassadors in service excellence
Requirements:
• 5+ years in patient relations or relevant healthcare field
• Health-related degree required; Master's preferred
• Training ...
This role involves engaging directly with patients, families, and clinical teams to resolve care concerns effectively. You will work closely with stakeholders to develop strategies aimed at improving patient satisfaction. Your background in healthcare and project management will be vital to fostering a supportive hospital environment.
Key Responsibilities:
• Lead patient interactions to resolve care concerns
• Collaborate with stakeholders to identify improvement areas
• Coach team members on enhancing patient experiences
• Develop and implement patient experience surveys
• Guide Patient Experience Ambassadors in service excellence
Requirements:
• 5+ years in patient relations or relevant healthcare field
• Health-related degree required; Master's preferred
• Training ...