Patient Care Specialist โ€“ Multichannel Support

3M HEALTHCARE

Full-time Sector sanitario
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Location
Remote, Remote, Mexico
Posted
July 04, 2026

Job Description

Novartis in Mexico City is seeking a Patient Coordinator 1 to support patients, caregivers, and healthcare professionals. You will respond to inquiries across phone, chat, and email, educate on brand enrollments, and provide updates on basic case status.

The role requires strong communication skills, a learning mindset, and the ability to handle stressful calls while maintaining professionalism. You will work with crossโ€‘functional teams to ensure timely referrals and accurate documentation.

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