Location
remote, romblon, Philippines
Posted
July 03, 2026
Job Description
About Winona
Winona is one of the leading telemedicine companies providing HRT for women in menopause. We’ve built all of our technology in-house including an EHR, patient care admin system, patient portal, website, marketing technology etc. Winona has two compounding pharmacies and a team of in-house physicians providing world‑class care via a fully vertically integrated business model.
About the role
Winona is seeking a full‑time, remote Patient Care Representative to be the frontline of our customer experience. In this vital role, you'll act as a liaison, accurately and efficiently providing product and service information, answering questions, and resolving any emerging issues for Winona's customers.
Seniority Level: Entry‑Mid Level
Responsibilities
- Answering patient inquiries about Winona’s products and services through text message, email and phone calls.
- Making inbound and outbound calls to answer questi...