Patient Care Coordinator

Hands of Hope Physical Therapy

Full-time other-general
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Location
New York, New York, United States
Posted
July 25, 2026

Job Description

Job Function: Patient Care Coordinator
Job Level: Individual Contributor
Employment Status: Full-time
Primary Location: Bay Ridge, Brooklyn, NY

Job Summary:

The Patient Care Coordinator is a proactive role designed to ensure exceptional patient experiences throughout their journey with us. The Patient Care Coordinator will advocate for patients' needs, coordinate care among healthcare providers, and maintain a supportive environment conducive to healing and well-being.

Key Responsibilities

Patient Advocacy:

  • Advocate for patients' needs within the practice, addressing concerns promptly and effectively.
  • Assist patients in navigating the physical therapy process, providing guidance and support as needed.
  • Communicate patient insurance coverage, benefits, and responsibilities.