Job Description
We are looking for someone to represent the practice face to face, on the telephone and through our online services. Assisting and care navigating patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective manner, in line with appropriate training.
Provide general assistance to the patients, visitors and practice team in a positive and friendly manner, either in person or via the telephone or electronically.
Carry out administrative duties including scanning, filing and clinical coding.
Hours required- Full and Part Time considered. Working week 37.5hrs. Shift patterns in advance between 0745am and 1845pm at present. Some potential for enhanced hours. Rotational Saturday morning shift, shared amongst the team, on current average, no more than x3 per year.
About us
Weare a dynamic and friendly training practice with over 13,000 patients inLeckhampton, Cheltenham.
Weare passionate abou...