Location
Denton, TX, United States
Posted
July 10, 2026
Job Description
Description
Patient Benefit Rep (PBR) Responsibilities Verify patient insurance coverage Review insurance cards Confirm insurance is active/effective Verify required authorizations are attached to medications/treatments Check outstanding patient balances Review and manage hold bills Pull PLEs from the system Work schedules approximately 2 days in advance Patient & Call Volume Patient volume varies based on provider schedules Typically sees 5–10 patients per day per representative Limited phone work: Minimal outbound calling Few inbound calls Approximately 5–7 phone conversations per day Front Desk Responsibilities, be able to jump in when needed
Skills
Customer service, Insurance Verification, Emotional Intelligence, Front Desk, Healthcare
Top Skills Details
Customer service,Insurance Verification
Additional Skills & Qualifications
Software systems: Athena and G2 Emotional Intelligence
Experience Level
Intermed...
Patient Benefit Rep (PBR) Responsibilities Verify patient insurance coverage Review insurance cards Confirm insurance is active/effective Verify required authorizations are attached to medications/treatments Check outstanding patient balances Review and manage hold bills Pull PLEs from the system Work schedules approximately 2 days in advance Patient & Call Volume Patient volume varies based on provider schedules Typically sees 5–10 patients per day per representative Limited phone work: Minimal outbound calling Few inbound calls Approximately 5–7 phone conversations per day Front Desk Responsibilities, be able to jump in when needed
Skills
Customer service, Insurance Verification, Emotional Intelligence, Front Desk, Healthcare
Top Skills Details
Customer service,Insurance Verification
Additional Skills & Qualifications
Software systems: Athena and G2 Emotional Intelligence
Experience Level
Intermed...