Patient Account Representative

Robert Half Accountemps

Full-time other-general
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Location
Fishers, IN, United States
Posted
July 28, 2026

Job Description

Description
Robert Half is seeking a Patient Account Representative to work onsite in Fishers, IN 2 days per week. The other 3 days can be worked from home.


The Patient Account Representative serves as the primary point of contact for patients regarding their medical accounts and financial responsibilities. This role is a high-volume call center position focused on providing excellent customer service while assisting patients with billing inquiries, payment options, and financial assistance. Representatives handle a combination of inbound and outbound calls to resolve account balances, educate patients on their financial obligations, and ensure a positive patient experience.


Key Responsibilities

+ Manage a high volume of inbound and outbound patient calls (approximately 50–60 calls per day).

+ Contact patients regarding outstanding balances, insurance processing, and account status.

+ Explain medical bills, insurance payment...