Job Description
The Patient Access Representative is responsible for collecting patient information, obtaining current insurance information, and verifying insurance coverage. This position creates and maintains accurate electronic health records and gathers consent, privacy, and authorization forms. The Patient Access Representative is responsible for scheduling, canceling, and rescheduling patient appointments for their respective clinic/department. The person in this position should demonstrate excellent customer service skills and help to resolve patient issues in a prompt, professional manner.
Qualifications
EDUCATIONAL REQUIREMENT
High School diploma or general education degree (GED); or at least six (6) months of specialized training, education, or experience.
EXPERIENCE REQUIREMENT
At least six months experience in a related field and experience with Medicaid, Medicare, and third-party billing and guidel...