Patient Access Representative - Outpatient Behavioral Health
Trinity Health
Full-Time
Information and Record Clerks
Location
Syracuse, New York, United States
Posted
April 12, 2026
Job Description
Employment Type:
Full timeShift:
Day ShiftDescription:
Monday - Friday-Answer medical providers’ phone calls
-Schedule patients for intakes, or follow up appointments as needed
-Type letters for patients that medical providers request
-Sort Mail
-Check in patients as needed
-Check out patients when visit is complete
-Cancel and reschedule appointments when provider call out
-Work referral work queue
-Maintain current knowledge of payor insurance requirements, verify using verification system (insurance background strongly preferred)
-Strong written and oral communication skills. Strong interpersonal skills.
POSITION SUMMARY:
The Patient Access Representative -front-end, works directly with patients, family, and various hospital staff to ensure that Patients are taken care of while on their journey with SJH. Patient Access functions consist of but not limited to Desk re...