Job Description
Patient Access Representative is often the first point of contact for our patients and must represent Mercy with the highest standard of customer service, compassion, and perform all duties in a manner consistent with our mission, values, and Mercy service standards.
The Patient Access Representative will facilitate all components of the patient's entrance into any Mercy facility. This may include scheduling, registration, benefit verification, pre‑certification, and financial clearance including pre‑visit collection. The Patient Access Representative will be responsible for ensuring that the most accurate patient data is obtained and populated into the patient record. This co‑worker must have an exceptional attention to detail and maintain knowledge and competence with insurance carriers, Medicare guidelines, and with federal, state, and accreditation agencies.
Position Details
Patient Access Rep
Part Time - On Site
Mercy – Bella Vista