Job Description
Key Responsibilities
• Own end-to-end patching and deployment lifecycle across enterprise endpoints (Windows physical, virtual, and VDI).
• Execute and improve release and deployment processes aligned with ITIL (Incident, Change, Release, Problem management).
• Manage and optimize deployments using:
o Tanium
o Microsoft Endpoint Configuration Manager (MECM/SCCM)
o VMware App Volumes for application delivery
• Perform patch compliance monitoring, reporting, and remediation (last-mile fixes).
• Collaborate with global teams to ensure on-time execution of release schedules.
• Troubleshoot deployment failures and drive root cause analysis and permanent fixes.
• Implement automation for patching, deployment, and reporting using scripting and APIs.
• Ensure security compliance by addressing vulnerabilities and patch gaps.
• Analyze logs and telemetry (e.g., Splunk) to identify trends and improve deploym...