Passenger Operations Coordinator FTC

DFDS

Full-time other-general
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Location
Portsmouth, Hampshire, United Kingdom
Posted
July 10, 2026

Job Description

Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as a Passenger Operations Coordinator - FTC.

Be part of the movement – and play your part

About the role

In this role, you'll be responsible for delivering exceptional customer service while ensuring the efficient handling of check-ins, ticketing, and vessel operations. You will use various systems, handle communication with customers and authorities, and assist with the loading and discharging of passengers.

This role is a Fixed Term Contract until October 2026.

You will be responsible for

Operate Seabook & Phoenix systems for vehicle and passenger check-ins.

Provide service updates to customers as directed by the Duty Manager or Supervisor.

Coordinate with authorities t...