Partner Support Specialist

FirstCash

Full-time Business Operations Specialists
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Location
Houston, Texas, United States
Posted
July 21, 2026

Job Description

Description

Position at American First Finance Partner Support Specialist Join the Team at American First Finance as a Partner Support Specialist! The Partner Support Specialist (PSS) drives same‑store performance and utilization growth within an assigned merchant territory. Success is measured by increased program usage, strong merchant relationships, and consistent portfolio growth.Essential Duties & Responsibilities
  • Grow same‑store utilization and funded volume from existing merchant partners
  • Build and maintain strong, trust‑based merchant relationships
  • Deliver in‑store and virtual training to drive financing awareness and usage
  • Conduct regular store visits and outbound calls to support merchant performance
  • Ensure in‑store marketing is properly displayed and maintained
  • Respond quickly to merchant needs and coordinate solutions
  • Maintain accurate CRM activity and manage daily territory schedules

    • Job Details

    • Job Type
      Full-time
    • Category
      Business Operations Specialists
    • Date Posted
      July 21, 2026
    • Application Deadline
      August 30, 2026