Partner Account Coordinator

Culina Group

Full-time Business Operations Specialists
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Location
Swadlincote, England, United Kingdom
Posted
July 25, 2026

Job Description

Job Description

AsĀ aĀ PartnerĀ AccountĀ CoordinatorĀ youĀ willĀ supportĀ theĀ CustomerĀ ServicesĀ andĀ NetworkĀ ServicesĀ department,Ā deliveringĀ aĀ highĀ levelĀ ofĀ customerĀ serviceĀ toĀ Partners,Ā customersĀ ofĀ partnersĀ andĀ internalĀ stakeholders. YouĀ willĀ need toĀ beĀ approachableĀ andĀ haveĀ theĀ abilityĀ toĀ thinkĀ onĀ yourĀ feetĀ andĀ solveĀ problemsĀ dayĀ toĀ day.Ā 

Working hours: Monday - FridayĀ 08:00 - 16:00/09:00 - 17:00 - weekly rotating shifts. Some occasional Saturday working may be required (possible to be done from home).Ā 

Salary: £26660.55 per annum

Key Duties of a Partner Account Coordinator:

  • FirstĀ pointĀ ofĀ contactĀ forĀ PartnerĀ AccountĀ andĀ NetworkĀ ServicesĀ relatedĀ enquiries
  • ProblemĀ solvingĀ forĀ Partners,Ā customersĀ andĀ internalĀ departments
  • MeetingĀ customerĀ andĀ clientĀ expectationsĀ andĀ meetingĀ agreedĀ SLA’s
  • CollatingĀ accurateĀ informationĀ forĀ PartnerĀ KPIĀ packsĀ andĀ internalĀ businessĀ reporting
  • ProvideĀ accurateĀ dataĀ inĀ ...