Palo Alto Firewall Support Analyst (Evenings)
Link-Worldwide
Full-time
Soporte técnico y administración
Location
benito juárez, quintana roo, Mexico
Posted
July 07, 2026
Job Description
Link-Worldwide in Quintana Roo seeks a Technical Support Engineer I to deliver Level1 support for network security solutions, focusing on Palo Alto Networks for U.S. customers. This role demands strong English communication, technical troubleshooting abilities, and a proactive problem-solving approach.
The ideal candidate will have 1-2 years of experience in technical support, hands-on firewall experience, and the ability to work in a dynamic environment. We promote a diverse and inclusive workplace, offering tailored benefits and professional development opportunities.
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