Location
madrid, comunidad de madrid, Spain
Posted
July 06, 2026
Job Description
Overnight Residential Concierge
Job ID:
Department: Rooms
Position Type: Full time
Location: Mandarin Oriental Residences, Madrid
Scope of Position / Summary
The Overnight Residential Concierge is a key element of the overall resident satisfaction by creating a delightful arrival and departure experience and engaging with the guests entering The Residences during the night shift. Give assistance to the Residential Porter, Lifestyle agents and Head Concierge when needed.
Responsibilities
- Respond to Residences Owners/Residents needs and requests as directed.
- Provide a warm, sincere, and personalized welcome to all residents.
- Engage in personalized conversations to identify resident preferences and record them in their profile through designated software.
- Proactively anticipate requirements to ensure an exceptional residential experience.
- Maintain a daily log of requests, bookings,...