Outbound Sales Representative

MCI

Full-time Sales
Apply Now
Location
angeles, pampanga, Philippines
Posted
June 13, 2026

Job Description

Outbound Sales Representative

We are looking for persuasive communicators with a passion for sales to support project work with world-renowned brands.

Key Responsibilities

  • Make outbound and receive inbound calls in a professional and courteous manner
  • Educate customers on products and services, identifying upsell opportunities
  • Understand customer needs and recommend tailored solutions
  • Use internal systems to manage accounts and process orders accurately
  • Research and resolve customer issues, coordinating with other departments as needed
  • Follow scripts, policies, and procedures to ensure consistency and compliance
  • Maintain accurate records and safeguard customer information
  • Escalate complex issues to supervisors or appropriate teams
  • Stay current with training, updates, and system changes
  • Meet attendance, punctuality, and performance expectations