Location
ottawa, on, Canada
Posted
June 17, 2026
Job Description
Embark on your career with Ericsson as a Product Support Co-op in Ottawa, focusing on technical customer support and product integration. This role offers hands-on experience and growth in a lab environment.
In this 12-16 month co-op role, you will set up products and troubleshoot customer issues effectively. You will partner with data analysts to understand network impacts and work alongside design teams for streamlined issue resolution. A 40-hour week allows for a comprehensive immersion into the telecommunications field.
Key Responsibilities:
• Conduct product setup and fault reproduction
• Analyze customer issues using established processes
• Collaborate with analytics for network assessment
• Engage in deployment activities in lab or customer settings
• Foster innovation by suggesting product and process improvements
Requirements:
• Must be enrolled in an Electrical Engineering program
• Strong communication skills in English
• Experience in Python...
In this 12-16 month co-op role, you will set up products and troubleshoot customer issues effectively. You will partner with data analysts to understand network impacts and work alongside design teams for streamlined issue resolution. A 40-hour week allows for a comprehensive immersion into the telecommunications field.
Key Responsibilities:
• Conduct product setup and fault reproduction
• Analyze customer issues using established processes
• Collaborate with analytics for network assessment
• Engage in deployment activities in lab or customer settings
• Foster innovation by suggesting product and process improvements
Requirements:
• Must be enrolled in an Electrical Engineering program
• Strong communication skills in English
• Experience in Python...