Location
bengaluru, karnataka, India
Posted
July 03, 2026
Job Description
Job Title
Customer Support Executive / ORM Executive
Company
RUMI Fine Fragrances
Experience Required
1–3 Years
About Us
RUMI Fine Fragrances is a premium fragrance brand committed to delivering high-quality, luxurious scents and exceptional customer experiences. We believe in building strong relationships with our customers through personalized service, attention to detail, and maintaining a strong brand reputation across all customer touchpoints.
Key Responsibilities
- Handle all incoming customer calls in a professional and courteous manner.
- Respond promptly to customer queries via WhatsApp, social media, and other communication channels.
- Provide accurate information regarding products, orders, deliveries, and services.
- Resolve customer complaints and concerns efficiently to ensure customer satisfact...